Privacy Policy
Introduction
IMTutor is committed to protecting the personal information of all users. This Privacy Policy explains what data we collect, how we use it, and your rights under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).
Information We Collect
(a) Information you provide directly:
- Registration data: name, email address, phone number, city/locality.
- Tutor profile: qualifications, subjects taught, experience, mode, availability, profile photo.
- Student/parent profile: subjects required, grade, preferred location, learning goals.
- Communications: messages exchanged through our enquiry forms.
(b) Information collected automatically:
- Device and browser data (IP address, browser type, operating system).
- Usage data (pages visited, search queries, session duration, clicks).
- Cookies and similar tracking technologies.
How We Use Your Information
- Create and manage your account.
- Match students with suitable tutors based on subject, location, and learning mode.
- Enable direct communication between tutors, students, and parents.
- Display tutor profiles and listings to prospective students.
- Send service-related notifications and updates.
- Improve Platform performance and user experience.
- Prevent fraud, abuse, and ensure Platform security.
- Comply with legal obligations under applicable Indian law.
Legal Basis for Processing
- Your consent at the time of registration.
- The performance of a contract (providing the Platform services).
- Legitimate interests (security, fraud prevention, service improvement).
- Legal obligations under Indian law.
Sharing of Information
- With other registered users: Tutor profiles are visible to students and parents. Student requirements may be visible to tutors browsing leads.
- With service providers: Third-party vendors under appropriate data processing agreements.
- With authorities: When required by law or court order.
- Business transfers: In a merger or acquisition, with prior notice to users.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion at any time by contacting us. We may retain certain data longer where required by law or for fraud prevention.
Cookies & Tracking
We use cookies to keep you logged in, understand user interactions, and improve Platform functionality. You can control cookie preferences through your browser settings; disabling cookies may affect certain features.
Children's Privacy
The Platform is not intended for children under 13. For users between 13 and 18, we require verifiable parental consent.
Your Rights (DPDP Act, 2023)
- Access: Request a summary of personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data, subject to legal obligations.
- Withdraw consent: Withdraw consent for data processing at any time.
- Grievance redressal: Raise a complaint with our Grievance Officer.
To exercise any of these rights, write to [email protected].
Data Security
We implement industry-standard security measures including HTTPS encryption, access controls, and secure server storage.
Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before submitting any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date. We will notify registered users of material changes via email or a prominent notice on the Platform.
Grievance Officer
📧 [email protected]
📍 Aligarh, Uttar Pradesh, India
Acknowledged within 48 hours · Resolved within 30 days